Frequently asked questions

Last modified on 20 February 2017

• What is JamGOra?

  JamGOra is Jamaica's efficient, secure, customer-centric eCommerce Marketplace connecting local merchants to a wider consumer base.

• How long does it take for a refund to apply in a buyer's account?

  Once the customer's return is approved, it takes 1 business day subsequent of the approval for the refund to be applied using the same method of payment.

• How does JamGOra verify sellers?

  All merchants on our website undergo a verification process. Merchants are scrutinized based on their business history, and has to be a registered business operating in Jamaica. All merchants on www.jamgora.com are subjected to our Merchant Policy Agreement. Contact is made to each merchant prior to authorization to verify their proof of existence and products being sold.

• What methods can I use to communicate with JamGOra?

  A JamGOra representative can be reached through multiple channels; whether by logging a HelpDesk ticket, email, phone contact or by visiting our office. Please note our Live Chat feature will be coming soon.

• How can l advertise on JamGOra?

  To advertise on JamGOra please email your request to marketing@jamgora.com or call 876-776-9999.

• Do I need an account to place an order?

  No, you do not need an account to place an order. Upon checking out your order, you will be required to provide billing and shipping address details. You may create an account after completing your transaction.