Privacy Policy

This website ("website") is operated by JamGOra. This privacy policy covers information collected on this website, and does not cover any information collected offline by JamGOra.

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Information Privacy or Data Protection laws of the Jurisdiction of Jamaica.

1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control and have instituted administrative measures for the execution of such a duty.

2. Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied (such as where your name, address and payment information is provided as part of the order process).

3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where such consent is vitiated by operation of the law. Whereas, providing us with your personal information is always your choice, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose of collection or as may be required by law.

6. Accuracy

Personal Information will be maintained in as accurate, complete and updated format as is necessary to fulfill the purposes for which it is to be used.

7. Transparency

We will make information available to you pertaining to our policies and practices with respect to the management of your Personal Information.

8. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

9. Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting: support@jamgora.com

10. Non- JamGOra websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only affiliate (via link) with sites maintain high privacy standards, our privacy policy (responsibility to you) will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

11. Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

12. The Information we collect

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all majority of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with JamGOra—online, through our catalogs, or information you give us in any other way, such as by subscribing to our catalogs, or newsletters. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, birth date, and email address. We do not store your credit card information on our web servers.

If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

13. How we use information Collected

We use the information we collect for various purposes, including:

a. To complete your purchase transactions

b. To provide the services you request

c. To send you our catalogs and other offerings by mail

d. To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.

e. To notify you of product recalls or provide other information concerning products you have purchased

f. To improve our merchandise selections, customer service, and overall shopping experience

14. How we utilize Cookies, Web Beacons.

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to JamGOra's website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

15. Online Account Registration

To make online shopping more efficient, you may register on JamGOra's website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

16. Emails

You will receive promotional emails from us relating to the products of your interest. If you do not want to receive emails from JamGOra you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

17. Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

ANY QUESTIONS?

We will be happy to provide additional information or answer any questions. Please:

Call (876-776-9999)

Write/Visit:

Customer Care

JamGOra
22B Old Hope Road, Kingston 5 Jamaica, W.I

Email: support@jamgora.com